I went in to purchase a new Impreza. I was very happy with the entire experience. Ashley Gonzalez made my first car purchase a great one! She was very helpful and friendly during entire process. If you are purchasing from elk grove Subaru, make sure to deal with Ashley!

We stopped in to take a look at a new forester. Ray met us and gave us plenty of time to look at the model we were interested in. He was knowledgeable and kind. It was wonderful to meet someone that does not pressure the customers. He was calm and friendly, attentive and helpful. I had been researching by going to many car lots and this was the first time I actually enjoyed the experience. Mike in Finance listened to what my husband wanted and was friendly and efficient. Ray met back up with us and spent even more time going over the vehicle to make sure we were set to take it home. He even made sure my Bluetooth was working properly. I felt he went over and above what was expected to make this a wonderful experience.

Excellent no pressure experience, staff was great and very accommodating! Was looking at a certain vehicle but drove off with something better! Love the 2019 Crosstrek!

I was amased at how easy it has become to trade in and purchase a new vehicle. My purchase was through the Internet department. Do your homework before hand. I traded in my older Outback for a new one and drove off all in the same day. Suggestion, if trading-in get a CarMax estimate beforehand and present to dealership. They should honor it, if not walk a way! I very pleased with my experience everyone was friendly and courteous and worked to meet my needs.

They were friendly and able to meet my financial needs. They were willing to try anything before you leave the door. I was very satisfied with the overall final results and the time it took to complete a deal.

My quote request was responded to in a very timely manner. Curtis was very helpful in answering my questions. I requested a quote on two cars so I could compare them side by side. I was surprised that one of the cars I requested to look at was moved the day before I could view it. It was a little discouraging. If it wasn't for Curtis being very helpful and accommodating I may have walked away without looking. I could tell my wife was not happy. I understand this is a common practice but it would be nice to hold a vehicle that was requested for review until a decision was made by the customer. Dealing with Curtis, and Mike in Finance made the experience of the purchase very pleasant. I hope I will be as pleased with the service.

We were looking to purchase a Subaru Forester. We got exactly what we wanted (including options) at a good price. Thank you Pam and Jeremy.

My wife needed a car and were limited on time. Looked for a Car-Pro dealer in the area and found Elk Grove Subaru. Contacted Mike Carlson and in a short time had a vehicle picked out and appointment scheduled. Mike couldn't make the time scheduled due to father priorities but Ashley would be our contact. On time and enthusiastic, Ashley showed us the vehicle and test drive was taken. With approval of my wife on the vehicle the remaining process with David and Ashley was seamless. Thanks, Robert and Tammy

T.J. And Dave D. We're awesome! T.J. made sure I understood everything about all the gadgets on my new car "Zelda" and Dave made the contract signing very easy and he explained every question I had. Now own a beautiful Forester! Thanks guys! Also thanks for both of you going above and beyond to keep this princess happy! :)

My wife and I needed a car and were limited by our schedules to spend time in car lots shopping. We gathered lots of on-line research and a few drop-ins at dealers nearby to get cars and package options figured out. We settled on a Subaru Outback or Forester. Being a CarPro customer helped us find Mike Carlson. He was awesome in every way. And i can't remember ever enjoying a car purchase as much as we did with Mike. We had some decisions to make and he never made us feel pressured and explained all the details patiently. We ended up with the 2019 Outback at a great deal! If you are in the market for a car, we highly recommend Mike Carlson and Elk Grove Subaru.