Customer Testimonials

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Google Jun 23, 2024

Special shoutout to Megan, who was so friendly and helpful right off the bat. She was open to questions, and seemed genuinely invested not just in helping me through the purchase process, but also in making sure I picked a car that I will truly enjoy.

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DealerRater Jun 22, 2024

Megan was so friendly and helpful right off the bat. She listened to what kind of car I wanted and immediately found me one to test drive that fit my criteria. She was open to questions, and seemed genuinely invested not just in helping me through the purchase process, but also in making sure I picked a car that I will truly enjoy.

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DealerRater Jun 16, 2024

Marissa Anderson was excellent to work with. She very knowledgeable on Subaru Cars. Nice working with her. Thank you, Marissa,.

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Google Jun 16, 2024

Thank you Abdul. You were awesome and extremely helpful and friendly. They did a great job. Everyone was super friendly and helpful. They took care of me right away.

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Google Jun 16, 2024

Hash was the man and got the absolute best deal I could ever ask for. Awesome person awesome staff awesome experience

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Google Jun 15, 2024

Had an amazing experience. Sales rep Clark V was the one who helped me. I started the conversation over the phone and email with him. He was very quick and friendly with all my questions and concerns. I got to the dealership at 4:00pm and out by 5:30pm finance department was very friendly and my experience was very smooth. Thank you to all who assisted in the process.

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Google Jun 14, 2024

My family and I had a great experience at Elk Grove Subaru. We arrived close to their closing time, yet they still had no problem helping us without rushing us at all. Hash, our salesman, was great. He is a very personable guy, it did not feel like we were talking to a salesman for most of the time. He stayed long after closing to help us with our purchase. He helped us find the exact fit with his incredible knowledge of their inventory, understanding our needs and preferences. He helped us with valuable insights on the financials and the ...

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Google Jun 11, 2024

Wow!!Wow!!Wow!! What a fantastic experience. I want to personally acknowledge Keaton, Megan, Sam and Bobby. My wife and I love our new Outback. We now get why Subaru has such loyal customers and why people hold them in such high regard. Keaton and Megan were no pressure, no slimy sales tactics and extremely patient. We drove 5 cars on our first visit and another on a second visit. Never any pressure to close a deal. Sam the sales manager was the same we told what we wanted and what we wanted to pay and he made it happen. Bobby ...

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Google Jun 9, 2024

I had a really good experience buying my new Crosstrek with Hash. He was really responsive, and made sure I got the car I wanted, in the right color, and ordered all my accessories so that they could be installed before pick up. The finance manager (I am spacing on her name) was also really great to work with when doing my loan paperwork. Overall, I was out the door in like three hours from start to finish which is unheard of when buying a car. Definitely recommended.

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Google Jun 7, 2024

My recent visit to Elk Grove Subaru was nothing short of fantastic. Sales consultant Abdul's genuine enthusiasm and dedication to customer satisfaction truly set the tone for an unforgettable experience. He took the time to understand my needs and preferences, ensuring that I found the perfect vehicle without any pressure. Manager Sam was an absolute pleasure to work with. His easygoing approach made the entire process smooth and enjoyable. He offered me a great deal right off the bat, eliminating the need for any tiresome negotiations. Sam's commitment to providing excellent service was evident in every interaction. I ...

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Google Jun 5, 2024

Hash was the best! He listened when I told him what I wanted and didn't want. There was no pressure, Hash was easy going and very personable. He made me feel comfortable and followed up with me a few days later to see how my new car was. I would definitely recommend Hash to anyone looking to purchase a vehicle.

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Google Jun 3, 2024

Our salesperson Annar was exceptional. There was no sales pressure at all and he was very upfront , honest n transparent with our transaction. The dealership will not pass you around to different”so called managers” to get your final price approval. Very pleasant experience- also with finance manager Bobby - no hidden junk fees No pressure He’s straightforward, Thanks and congratulations to the whole staff

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Google Jun 3, 2024

Thank you Marissa Anderson, Clark Viegas and the whole team at Elk Grove Subaru for getting my daughter her dream car at a price that worked for our budget. You clearly understood our objective and worked diligently to earn our business. Your entire team was a pleasure to work with and we highly recommend you and your dealership. Go team Subaru!! 👍

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DealerRater May 30, 2024

No nonsense or pressure. Just honest, straight forward, knowledgable discussion with Marissa about my purchase. And Bobby was very nice to work with. He is a friendly, knowledgeable financial person. I was impressed and delighted!

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DealerRater May 25, 2024

I just want to give a shout out to Marissa and the Elk Grove Subaru team for their assistance for my wife and I on getting our first Subaru (2024 Crosstrek Sport). They were very patience and went out their ways to help us find the best deal. We will definitely recommend Elk Grove Subaru to anyone who is interested in getting a Subaru. Thanks again.

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Google May 25, 2024

I just want to give a shout out to Marissa and the Elk Grove Subaru team for their assistance for my wife and I on getting our first Subaru (2024 Crosstrek Sport). They were very patience and went out their ways to help us find the best deal. We will definitely recommend Elk Grove Subaru to anyone who is interested in getting a Subaru. Thanks again.

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DealerRater May 22, 2024

It was a pleasure working with Megan on the purchase of my car. She was informed attentive and answered all my questions. There was no push, just relaxed competence

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Google May 22, 2024

excellent service and great salesperson in Megan.

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DealerRater May 12, 2024

I purchased my Subaru Legacy back in 2015 from Elk Grove Subaru and I have to say I was thoroughly impressed with the treatment I received from the start of searching and test driving the vehicle to purchasing. The team was incredibly helpful and accommodating throughout the entire process, making it a truly enjoyable experience. Since then, I have visited a few different Subaru dealerships to receive service, but none have been able to match the high level of professionalism that I have consistently received from Elk Grove Subaru. In particular, I would like to highlight Omar Gonzalez, a service advisor ...

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Google May 2, 2024

Curtis at Elk Grove Subaru is Great he is really taking care of me spending plenty of time and answering all my questions plus I feal I got a good buy

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DealerRater May 1, 2024

This is my fourth visit and as always Zu was not disappointed with the quality of service.

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DealerRater Apr 29, 2024

The communication and service were excellent. Very friendly. Very professional. I’ll definitely recommend Elk Grove Subaru, and especially Marissa, to anyone interested in a new or used Subaru

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DealerRater Apr 29, 2024

I recently visited Elk Grove Subaru, and I was very impressed with their service. Finding the right car for my family was crucial. I have so much appreciation to Marissa, whose assistance and expertise made the car buying experience outstanding. What made this dealer even more remarkable was the fact that my father had previously purchased a car from Marissa. This not only attests to her consistent dedication to customer satisfaction but also gave me confidence in her ability to guide me towards the perfect car. Joe's professionalism in handling the paperwork was commendable. He made sure that all ...

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Google Apr 29, 2024

I had an AMAZING car buying experience with Elk Grove Subaru! Marissa, who had previously sold my dad with a very cool car, provided outstanding assistance and a great deal. Finding the perfect, safe vehicle for my family was crucial. Marissa's expertise and guidance helped me choose the ideal Subaru car! Overall, I highly recommend Elk Grove Subaru. Marissa's help and their commitment to making the purchasing process as streamlined as possible make them outstanding. Thank you!!

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Google Apr 25, 2024

I worked with Melissa to purchase my second Subaru Outback. She was great. When another local dealership gave me a better deal she was straight forward and said she couldn’t match their deal. I left and half way to the other dealership their salesperson called to say he made a slight mistake but if I came in they would do me right. I turned around and went right back to Elk Grove Subaru. I felt they gave me a good deal at a good price.

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DealerRater Apr 23, 2024

The entire team at Elk Grove Subaru is so friendly and welcoming. Keaton, Marissa, and Sam worked with me to buy my first Subaru. I was very pleased with their customer service and communication skills.

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DealerRater Apr 21, 2024

Your location has the best customer service experience 🙂 Thanks for everything! I will definitely recommend Marissa Anderson to anyone!

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Google Apr 21, 2024

This Subaru location has the best customer service! Marissa and her k9 side kick are adorable. They really worked with me to get what I wanted. I love my Crosstrek!! Thanks again Marissa.

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DealerRater Apr 18, 2024

Easy to get to, friendly people in all departments we encountered (sales, finance, parts and service), free snacks, large inventory.

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DealerRater Apr 9, 2024

Marissa was very knowledgeable and helpful in the purchase of my new Subaru Very enjoyable experience and Dealership

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Google Apr 5, 2024

Thank you Akaash for your excellent customer service in the service department, and thank you Dylan for being a mechanical wizard and resolving the mystery noise issue. I love my Subaru Legacy!

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Google Apr 2, 2024

We worked with Marissa over the phone before we got to the dealership. Marissa was amazing and very friendly. She helped us pick out the car we wanted and made the whole process smooth and stress free. Marissa deserves a bonus for how she not only treated me but my whole family. An employee like her makes a business like this. She will take care of you and you will be satisfied with Elk Grove Subaru. Whoever hired her should be promoted and Marissa herself needs to be locked in forever.

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Google Mar 29, 2024

Curtis was such a help in steering me toward the vehicle I was looking for even though I didn't know what I was looking for at first. The whole staff was super friendly and helpful.

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DealerRater Mar 25, 2024

This was my 3rd purchase from Curtis Jare and he is always a pleasure to work with. His honesty is second to none and really knows his products. I have sent many of my friends to him some as far as 500 miles away just to get the right price and he surely delivers. I’m looking forward to my next new car for my daughter next January.

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DealerRater Mar 19, 2024

Anar helped me from start to finish and I had an amazing experience. I was able to get my dream car! Everyone at the dealership was professional and down to earth. I feel they were honest good people. I recommend checking out they’re dealership is your in the market for a car.

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DealerRater Mar 19, 2024

I visited Elk Grove Subaru, not really expecting to purchase a Subaru, but I fell in love with the Outback! My dad had previously purchased a vehicle from the dealership as well, and I was pleasantly surprised. Keaton took the time to show us the Forester and the Outback and answered all of my questions. The Costco program was easy, and they also offered a great interest rate! Curtis helped with finalizing the sale. I would recommend this dealership to others!

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DealerRater Mar 18, 2024

Very knowledgeable and helpful. Seems to anticipate our needs. I highly recommend working with her.

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Google Mar 17, 2024

Thank you Elk Grove Subaru and thank you Omar for your dedicated service every time I bring my WRX for service! It gives me confidence bringing in my car knowing you own a WRX as well.

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Google Mar 15, 2024

This was the best car buying experience I have ever had. I let Marissa Anderson know what I was looking for during our first phone call and asked her if she could make it happen for me before I actually came into the dealership. She did just that! Marissa made everything so easy and perfect. When I got to the dealership, I test drove my vehicle, signed paperwork, got to play with her dog Rylee and left for home in my new 2024 Crosstrek. I recommend Marrisa Anderson and Elk Grove Subaru 100/10! Thank you!

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Google Mar 8, 2024

MARISSA!, THANK YOU for the OUTSTANDING experience! From my initial interest, your superb communication, your kind hosting at the dealership & transferring all my stuff to my new darling SUV....ect I knew what I wanted, trading my Forester for a newer yr. Jay, Mike in finance were also very friendly guys! Can't forget the pups, they are awesome greeters! I LOVE my Forester, it has the right amount of room for my large 🐕 girl & other 3 pups! I had compared other SUV's 🚗 of same sz to the Forester. The foresters' back/hatch is not sloped down at ...

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Google Mar 2, 2024

This was the best car buying experience of my life. Everyone I encountered was friendly and professional. The service and attention I received from Curtis in sales is what got me drive over an hour to visit this dealership over more local dealerships. Highly recommend.

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DealerRater Mar 2, 2024

This was the best car buying experience of my life. Everyone I encountered was friendly and professional. The service and attention I received from Curtis in sales is what got me to drive over an hour to visit this dealership over more local dealerships. He was very patient and knowledgeable. 10/10 highly recommend.

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DealerRater Mar 1, 2024

Working with Marissa made the whole experience pleasant. Marissa was very helpful and extremely knowledgeable about the car and ensuring a smooth process. I know should I encounter any problem she is only a phone call or text away. Thank you for all your help.

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DealerRater Feb 27, 2024

No high pressure technique. An actual pleasure to deal with. I would recommend them to a friend.

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DealerRater Feb 26, 2024

I was given a nice welcome and my concerns were addressed. I didn't feel rushed with the new car buying experience.

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Google Feb 23, 2024

Thanks Bruce. Great service on recent visit! Easy drop off. Easy pick up. Explanatory details of service. No issues, always good to hear. Even took the time to explain possible “next steps” as our lease is ending soon.

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Google Feb 13, 2024

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Google Feb 12, 2024

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Google Feb 9, 2024

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DealerRater Feb 9, 2024

This dealership is very professional. Richard and Isiah are both a dynamic duo when it comes to sales and Dave treated me well in the finance office and Rachel treated me well when showing me the features of my vehicle. I highly recommend this dealership if anyone is in the market for a Brand New Subaru Vehicle!

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Google Feb 7, 2024

Great buying experience!

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Google Feb 7, 2024

Everyone I worked with while purchasing made the process smooth and enjoyable! Especially Mike Carlson!

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Google Feb 5, 2024

We had a great experience with Abdul Sediqi purchasing our new Subaru Asscent. I definitely recommend him and everyone at Elk Grove Subaru.

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DealerRater Feb 5, 2024

TJ was amazing. Zero pressure, extremely helpful. TJ and team were amazing. Got me the best deal possible. Highly recommend TJ and the Elk Grove Subaru Team!

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Google Feb 3, 2024

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Google Jan 31, 2024

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Google Jan 31, 2024

We love Subarus. Elk Grove Subaru has amazing costumer service and makes the process of buying a car very easy.

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Google Jan 30, 2024

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Google Jan 30, 2024

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Google Jan 29, 2024

Rich in sales and Dave in finance were both very helfpul. I was a first-time buyer and they made made the process seem a lot more doable and less intimidating. Even though I am young I felt like they both took me and my time seriously. I would definitely buy with the both of them again!

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Google Jan 27, 2024

Pam Verduzco at Elk Grove Subaru is the best! This purchase was the second car we’ve purchased from her at this dealership. Our entire experience was wonderful from start to finish. They may have had ownership changes, but the staff we’ve known for years is still there, and is still fantastic! Subaru’s are also the finest, most value for the money, affordable, cars on the road. Can’t recommend them more.

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Google Jan 26, 2024

Friendly and helpful staff. No pressure. Great selection of cars

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Google Jan 26, 2024

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Google Jan 26, 2024

I have been to this Subaru locations for multiple drop ins, every time just wanting to test drive a car and they always gave me that opportunity. When I was looking for a new car for my wife, I had a model in mind, loved it, however my wife had other thoughts. Now, it was time for me to get my own toy, glad to have reached out to Marissa who had helped me in the past, and her manager Mike stepped in and assisted me as she had the day off. Ultimately, the duo was superb, I never felt ...

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Google Jan 23, 2024

I had an amazing experience buying my first car over the weekend with Abdul. He was very kind and helpful, much like everyone else we interacted with throughout our experience on the phone and in-store. Very straight-forward service, and the managers were friendly and helped us find exactly what we wanted for a price that was beneficial for everyone. We had to drive a little out of the way to buy from Elk Grove Subaru, but the service more than made up for it, and we will definitely be returning if we plan on getting another Subaru in the future. ...

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Google Jan 22, 2024

I have never had a new car nor a Subaru before. I had sold my last car in 2023 and began looking for a car more family oriented but still rugged enough for our adventurous lifestyle. What impressed me about this dealership over all of the other dealerships was how they never made me feel pressured. Every dealership I have been to in the past couple months made me feel like it was life or death to make a deal. I worked with several individuals Marissa, Rich, Keaton, Jay and Joe. This team worked really well together. I could have honest ...

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DealerRater Jan 21, 2024

Great experience. Zero pressure, my salesman TJ was extremely helpful. Even though I bought an inexpensive car, they treated me as if I bought the most expensive.

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Google Jan 21, 2024

Had a positive buying experience at Elk Grove Subaru buying my first Subaru. I started online with the dealership's online sales people and finished with the same person who had been taking to me all along and answered all my questions. There was no upfront pressure of any kind. Pricing was upfront and transparent. From pulling in to driving away in my new Crosstrek, i was out in just about three hours. Everyone I encountered was upbeat and positive and helpful. They have a nice waiting area where I was able to take in one of the Wild Card ...

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Google Jan 20, 2024

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Google Jan 19, 2024

I had the hands down best experience buying my car at Elk Grove Subaru! The staff was so kind, knowledgeable and helpful. They went above and beyond to give me the best rate for the best vehicle to match my family and season of life! They took extra time and care to explain the vehicle to me and show me its features. They also were so patient and kind to my little girl who came along for the experience. Highly recommend Mike Carlson for your Subaru experience 🤍

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Google Jan 18, 2024

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Google Jan 18, 2024

Richard from Sales, David from finance, Rachael from sales support were all fantastic! Great team to work with.

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Google Jan 14, 2024

They were all very helpful!

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Facebook Jan 12, 2024

I high recommended Elk Grove Subaru! I promptly received a response from Rich Straley (the saleperson) to my email inquiry. Rich answered my texts even though he wasn't at work yet. He was so friendly and helpful. We felt extremely respected. He answered all our questions. He even called us within a few days to make sure everything was to our satisfaction. Of course, it was! You sure don't typically get this type of great service these days!! Also, the financial transaction went very smoothly. Dave De Leon (the Finance Manager) was thorough and friendly. Richard and Dave ...

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DealerRater Jan 11, 2024

Fantastic dealership and fantastic personnel. No hassle, took their time and did everything they could to make our purchase as easy and convenient as it could be. I would definitely do business with this dealership and with Isiah again.

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Google Jan 11, 2024

Curtis was great and the financial side worked wonders. Will definitely be coming back here.

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Google Jan 9, 2024

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Google Jan 8, 2024

Great service, our dealer Niko really went above and beyond. The manager Art was so nice and we left with a great deal

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Google Jan 7, 2024

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Google Jan 6, 2024

The most pleasant experienced I have in buying a car in 47 years of buying a new car. This dealership has the most courteous customer service on all corners! They make you feel awesome on every steps of the way. I want to extend my gratitude to Mr. Richard S. for doing an excellent customer service and made the deal happened 4 hrs. but feel like a breeze! LOVE LOVE LOVE!

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Google Jan 6, 2024

Friendly and courteous staff made our car buying experience pleasant. No high pressure sales and very accommodating to our questions and needs.

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Google Jan 4, 2024

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Google Jan 3, 2024

We came on New Year’s Day and had the best experience with Keaton in sales and Aaron the sales manager. I told them what I needed for them to make an educated decision and educated purchase for myself and they absolutely delivered.

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Google Jan 2, 2024

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Google Jan 1, 2024

Great people, enjoyed working with the team at this dealership. I'll come back next time I'm in the market for another Subaru.

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Google Dec 31, 2023

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Google Dec 30, 2023

I bought my first ever new vehicle yesterday. The woman, Marissa, who assisted me with the process was knowledgeable, personable and helpful. I had a positive experience with her and the entire facility. The place was customer oriented and friendly while maintaining smooth coordination of all the departments. I feel Marissa's service was beyond my expectation. Well done everyone behind the scene as well.

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DealerRater Dec 30, 2023

A totally different experience than what we were expecting. It was a low key, easy going, no hassle purchase. Mike Carlson was exceptional as well as the rest of his crew. Friendly, warm, and professional. I would return for another purchase. I recommend it to others.

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Google Dec 29, 2023

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Google Dec 27, 2023

Pam was a great help to us as we decided to get into a Subaru again! Would shop here again or recommend!

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Google Dec 26, 2023

We had the best car purchasing experience we have ever had!

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Google Dec 24, 2023

My experience at Elk Grove Subaru was great! From setting an appointment with Mike Carlson and going on a test drive thru the buying process. Mike was really cool and new everything about every car. He also was very helpful with finding me the best options for me

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Google Dec 24, 2023

The sales associate, Keaton, was knowledgeable and friendly. There was no pressure as he showed me around the inventory and described the various options available on the model I was considering. They gave me a fair price on the car and a good trade-in for my vehicle. I could not ask for anything better. At 65 yo I've bought a lot of cars. Elk Grove Subaru was a delight, and Keaton in particular was extremely pleasant to deal with.

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Google Dec 23, 2023

Great experience with my salesman

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Google Dec 22, 2023

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Google Dec 19, 2023

Bought a new CrossTrek with the team at Elk Grove. Wonderful experience, great price and excellent customer service! Thank you for everything!

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DealerRater Dec 12, 2023

The dealership is organized and Marissa showed us our vehicle right away and had it ready for a test drive. It was very convenient and smooth experience. Marissa answered all our questions and explained everything very well. She is a great salesperson. Ask for Marissa when you buy a car at Elk Grove Subaru!

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DealerRater Dec 10, 2023

Marissa was exceptionally helpful with my first purchase and my second. Will definitely be back.

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Google Dec 9, 2023

I was dreading having to go to the dealership, as I assumed that I would be pressured aggressively into a bad deal. I was so wrong about what I should expect at Elk Grove Subaru. Rich treated me with the utmost respect, and didn't play any of the classic dealer games. He got me a fair deal on the car, and was straight forward through the entire process. This was a great experience, without any of the aggressive sales tactics that I have experienced at other dealerships. Thanks Rich, the car is amazing!

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Google Dec 9, 2023


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